Shipping Info

Our store operates online, all orders are being shipped daily from Ontario, Canada.

Orders are processed and shipped within 1-2 business days. Fully tracked.

Customer will be able to choose from a selection of services to ship the order.

Rates shown at checkout are based on customer's address and the order's weight.

$19.99 a convenient Flat Shipping rate for orders up to 4.5 kgs with delivery in Canada.

We do not currently have a pick-up location and cannot accommodate visits or pick-ups.

Customs and Import taxes

For international orders, including USA, please note

buyers are responsible for any customs and import taxes that may apply.

Due to the uncertainty in cross-border shipment regulations to the U.S., taxes and customs related expenses will be buyer's responsibility.

Important Update:

U.S. Tariff Changes May Affect Some Orders

Dear Customers,

Starting 12:00 AM on Friday, May 2, new U.S. tariff regulations will take effect for goods originating from China and Hong Kong. This includes the elimination of the Section 321 de minimis exemption, which previously allowed shipments valued under $800 USD to enter the U.S. duty-free.

What This Means for You:

Some of our products are made in China or Hong Kong, and may now be subject to U.S. import duties and taxes, regardless of order value.
These charges are not included at checkout and will be the buyer’s responsibility upon delivery.

Please ensure you're aware of any applicable import fees in your area before placing an order. We are working closely with our logistics partners to ensure timely deliveries and full compliance with the new regulations.

If you have questions about the country of origin for a specific product or how this may affect your order, feel free to contact our customer support team at create@artsycrafts.ca.

Thank you for your continued trust and understanding.